Dashboard
- How does the MyWiFi platform work?
- Contacting technical support
- Why am I receiving the error "Make sure your CNAME is pointed correctly"?
- Why do I need two different custom URLs?
- Where can I find the members area?
- Is MyWiFi safe to use?
Clients
Locations
- Does every location require an Access Point?
- How many locations and access points can I manage with MyWiFi?
- Can I have more than one campaign per location?
- When deploying multiple routers at the same location, do they have to be the same model?
- Where do I find the analytics for each location?
- Why would I use session time limits?
Devices
- Why does my MAC address not match the default SSID?
- What cloud controllers does MyWiFi integrate with?
- What is presence analytics?
- Why can I no longer access my router's admin console?
- Why did device flashing fail?
- How do I reset my router?
Campaigns
- Why can’t I upload an image to my campaign?
- Why are my returning guests skipping the campaign?
- What is the URL blocked error on login?
- Who does the GDPR apply to?
- Why do I receive a demo page when visiting my custom social portal?
- Can I see how many customers have connected to a campaign?
Apps & Automations
- Why is my Gmail app not working in my Automation?
- Can I use my own social connection apps?
- Do I need social media accounts to use MyWiFi?
- Why is Google login not supported?
- Which autoresponders do you integrate with?
- In what country does Twilio work?
Account & Sales
- Sales Training 101
- MyWiFi Pricing and Plans
- Will my business/personal internet be secure?
- Do you offer Corporate Website Customization?
- Do I need an internet connection to use MyWiFi?
- Do I have to be technical to use MyWiFi?