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  3. Devices

Devices

Got a question about your locations? Check it out!

  • Why does my MAC address not match the default SSID?
  • What cloud controllers does MyWiFi integrate with?
  • What is presence analytics?
  • Why can I no longer access my router's admin console?
  • Why did device flashing fail?
  • How do I reset my router?
  • When multiple routers are used, how does a customer connect to the network?
  • Which TP-Link devices are compatible?
  • How can I fix a wrong MAC address?
  • Will I receive a tracking number for my hardware order?
  • What is a mesh network and how does it work?
  • What is the shipping cost and time estimate for pre-flashed devices?
  • Why are the ports on the back of the pre-programmed Hotspot disabled?
  • What is the user limit of the SH100?
  • Where can I download firmware for my router?
  • What is the typical signal range of a MyWiFi social powered Hotspot?
  • How can I manually change the device IP address?
  • Why is my device not displaying the SSID from my campaign?
  • Why is my router showing as offline/never connected?
  • Can you use a router as a switch?
  • How can I Tether an iPhone/Android to a mini Demo device?
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