GDPR overview

MyWiFi makes it simple to be GDPR compliant.

On 25 May 2018, the General Data Protection Regulation, or GDPR, took effect across the EU (European Union). This new data privacy law impacts how all companies, regardless of size or type, can collect and handle personal data about their customers in the European Union. The UK's Data Protection Act 2018 essentially retains the GDPR after the UK leaves the EU on 31 Dec 2020.

Every business is different, but MyWiFi Networks has fully complied with the GDPR from the moment it took effect, and EU clients and guests have been protected under GDPR guidelines from the very beginning.

Because we think it's important that you trust in our data protection practices, we wanted to share the specific steps MyWiFi has taken to support your efforts (and ours) to be GDPR compliant.

To ensure we are GDPR compliant, we have:

  • Updated our Terms of Service to automatically include the GDPR relevant information governing how we process your European customers' personal data.
  • Updated our Guest WiFi Terms & Privacy Policy to make sure we provide information around the rights individuals have under the GDPR, and to include some of the information that you may be required to provide under the GDPR.
  • Added a Data Processing Addendum that governs the Processing by MyWiFi of Personal Data under the Agreement, where the GDPR applies to the Processing of Personal Data.
  • Added an Opt-In Consent Form to allow you to be able to set it up as unchecked for your Guest WiFi networks, and also allowed you to tie third-party Automations to whether the customer has opted into marketing.
  • Added The GDPR Compliance Function to allow you to enable locations as GDPR Compliant, and forcing all EU locations to be GDPR Compliant.
  • Added a My Profile Opt-Out and Data Deletion Function which is a way for Guest WiFi users to request that their individual customer records be deleted to comply with the GDPR.

If your clients or their guests are EU or UK citizens, you'll need to comply with the GDPR on your end.

Located within our Terms, it is your responsibility to ensure that any Guest WiFi network launched using the MyWiFi platform that is live are permitted and abide by your local laws. Any information provided by MyWiFi Networks is not legal advice and you should not rely upon it as legal advice. It is your responsibility to take action to make sure you are compliant. The GDPR is a very expansive and detailed regulation and requires multiple actions from any EU-related business owner.  

That said, the GDPR set of requirements that will apply differently from network to network, and we recommend speaking with a lawyer or data protection professional if you have specific questions about how the GDPR applies to your business and to prepare yourself for any requirements stated within the GDPR.

If you have any questions regarding our compliance, please email

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