GDPR overview


NOTE: This article was written in 2018 and is presented for informational purposes on MyWiFi's GDPR compliance.

On May 25th, the General Data Protection Regulation (GDPR) will take effect. 

The GDPR is the European Union's new data privacy law which impacts how all companies (big and small) collect and handle personal data about their European customers.

We know that every business is different, and some of you might need more preparation than others to comply with the GDPR.  We fully believe that MyWiFi Networks will comply with the GDPR the moment it takes effect and that you will be able to use our platform in a way that also complies with the GDPR from the outset. 

Because we think it's important that you trust in our data protection practices, we wanted to share the specific steps MyWiFi has taken to support your efforts (and ours) to prepare for the GDPR.

How is MyWiFi ready for GDPR? 

GDPR Ready:

  • Updated our Terms of Service to automatically include the GDPR relevant information governing how we process your European customers' personal data.
  • Updated our Guest Wi-Fi Terms & Privacy Policy to make sure we provide information around the rights individuals have under the GDPR, and to include some of the information that you may be required to provide under the GDPR.
  • Added a Data Processing Addendum that governs the Processing by MyWiFi of Personal Data under the Agreement, where the GDPR applies to the Processing of Personal Data.
  • Added an Opt-In Consent Form to allow you to be able to set it up as unchecked for your Guest Wi-Fi networks, and also allowed you to tie third-party Automations to whether the customer has opted into marketing.
  • Added The GDPR Compliance Function to allow you to enable locations as GDPR Compliant, and forcing all EU locations to be GDPR Compliant.
  • Added a My Profile Opt-Out and Data Deletion Function which is a way for Guest Wi-Fi users to request that their individual customer records be deleted to comply with the GDPR.

If you serve EU customers, we also recognize that you will need to independently prepare for the GDPR on your end, and have put together a series of documents to help you identify your next steps in ensuring that your Guest Wi-Fi networks comply with the GDPR. 

Located within our Terms, it is your responsibility to ensure that any Guest Wi-Fi network launched using the MyWiFi platform that is live are permitted and abide by your local laws. Any information provided by MyWiFi Networks is not legal advice and you should not rely upon it as legal advice. It is your responsibility to take action to make sure you are compliant. The GDPR is a very expansive and detailed regulation and requires multiple actions from any EU-related business owner.  

That said, the GDPR set of requirements that will apply differently from network to network, and we recommend speaking with a lawyer or data protection professional if you have specific questions about how the GDPR applies to your business and to prepare yourself for any requirements stated within the GDPR.

Learn more about data security in our new Privacy & Compliance support section.

If you have any questions regarding our compliance, please email

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