What you'll need
- Nothing — this is background reading before you pick or change a plan
Steps
- MyWiFi's current plans are Starter ($49/mo), Connect ($199/mo), Growth ($499/mo), and Scale ($999/mo), each with its own location and device allowance, and Growth/Scale unlocking features like BYO Twilio for WhatsApp. Annual billing is discounted versus paying monthly. An Enterprise tier exists for custom needs — it's quote-based, not self-serve; contact your account team.
- Every paid plan includes a monthly bucket of included Credit Wallet credits, used for metered sends (SMS, WhatsApp, email, AI) — see Credit Wallet overview.
- If you need more locations or access points than your plan includes, those are billed as add-ons rather than forcing an upgrade to the next tier.
- Not sure which plan fits? The signup flow includes a short plan-recommendation quiz that asks about your location count and feature needs, then suggests a plan — you can always skip it and choose manually.
- To change plans later, go to your billing settings and use the plan switcher — pricing differences are prorated.
Best practice: if you're unsure between two tiers, it's usually cheaper to start on the lower one and add specific add-ons (extra locations, extra access points, or the WhatsApp add-on) than to jump straight to the next full tier.
Older accounts may still see legacy plan names (Starter/Pro/Business/Agency/MSP) — these map one-to-one to the current names and keep working, they aren't being retired from underneath you.
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