Messenger redirect

A Messenger redirect sends every guest straight into a chat with your Facebook Page right after the Thank You page — automatically, with no extra tap needed from the guest.

What you'll need

  • A campaign in the builder
  • Your Facebook Messenger business page link

Steps

  1. Open the Redirect tab and turn the redirect toggle on — it's off by default, so guests just see the Thank You page until you enable it. Redirect tab with Messenger option highlighted
  2. Choose Messenger as the redirect destination.
  3. Enter your Messenger business page link.
  4. Save your campaign — the redirect now fires automatically for every guest who logs in through this campaign.

Best practice: Messenger redirects work well when you actively monitor and respond to the Page's inbox — an unanswered Messenger redirect looks worse than no redirect at all. You can only pick one redirect destination per campaign, so if Messenger isn't the strongest call-to-action for this venue, consider WhatsApp redirect or App store redirect instead.

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