WhatsApp redirect

A WhatsApp redirect sends every guest straight into a chat with your WhatsApp business number right after the Thank You page — automatically, with no extra tap from the guest.

What you'll need

  • A campaign in the builder
  • A WhatsApp business number

Steps

  1. Open the Redirect tab and turn the redirect toggle on — it's off by default, so guests just see the Thank You page until you enable it. Redirect tab with WhatsApp option highlighted
  2. Choose WhatsApp as the redirect destination and enter the business number guests should land on.
  3. Save your campaign — the redirect now fires automatically for every guest who logs in through this campaign, right after the Thank You page.

Note: this is a post-login redirect to your WhatsApp business chat, separate from WhatsApp login (signing in with WhatsApp, configured on the Login tab) — the two features are easy to confuse but solve different problems. A campaign can only use one redirect destination at a time, so if WhatsApp isn't the strongest call-to-action for this venue, consider Messenger redirect or App store redirect instead. See Login Options for the login-side WhatsApp feature.

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