Set up two-factor authentication

What you'll need

• A mobile phone number that can receive SMS or a phone call, set on your Profile

Steps

A single MyWiFi login reaches every location and campaign on your account, so turning on two-factor authentication is the difference between one leaked password and every client venue's dashboard being exposed.

1. Open Account Settings → Two Factor Auth.
2. Turn on two-factor authentication.
3. Choose your delivery method: SMS or Voice Call. This is the only provider offered — there's no authenticator-app (TOTP) or email code option today.
4. Follow the verification prompt to confirm the code arrives before it's fully turned on.

Troubleshooting

• Confirm the Mobile Phone on your Profile is current before you enable 2FA — once it's on, login is blocked without a working verification method.
• If the SMS code doesn't arrive, switch your delivery method to Voice Call in step 3.

Best practice: if you're testing this in a development environment, note that some environments show "2FA must be turned off in Development Mode" — that's expected, not a bug.

Related articles

• Update your profile
• Account settings overview