Update your profile

What you'll need

• Nothing — every account has a Profile tab

Steps

Your Profile holds your own name, photo, mobile number, and password. Your email address is read-only here, and there's no timezone or language setting on this tab.

1. Open Account Settings → Profile.
2. Update your First Name, Last Name, Profile Photo, or Mobile Phone.
3. To change your password, fill in the New Password and Confirm Password fields and save.
4. Your email address is shown but cannot be changed from this screen — it's read-only. Contact support if you need it updated.

There's no account-level timezone or language setting on this tab — timezone is set per-location instead, since each location (a physical venue in MyWiFi) keeps its own time zone (see the Locations & Multi-site Setup section).

Best practice: keep your mobile phone number current — it's used for two-factor authentication if you turn that on (see Set up two-factor authentication), and an out-of-date number there can lock you out of login verification.

Related articles

• Account settings overview
• Set up two-factor authentication