Custom Fields for Email Login

What you'll need

  • Email login enabled on your campaign

Steps

  1. Open the Login tab, and with Email enabled, look at the field list next to it — Name and Phone are available by default. Login tab showing custom field chips next to the Email option
  2. Click a field chip to add it to the form, or remove one with its ×.
  3. You can also add fully custom fields (e.g. "Room Number", "Loyalty Card Number") beyond the built-in set — these show up as additional chips.
  4. Reorder fields by dragging; required vs. optional is configured per field.
  5. Save your campaign.

Best practice: every additional field reduces completion rate. Only ask for what you'll actually use — a custom "Room Number" field is worth the friction for a hotel property, but adds nothing for a coffee shop.

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