Set up RUCKUS ZoneDirector with MyWiFi

What you'll need

• Admin access to your RUCKUS ZoneDirector controller or Unleashed master AP.
• The MAC address of the access point that will serve guests (printed on its label and shown in the controller).
• MyWiFi's RADIUS server address and shared secret, and your MyWiFi splash page URL (RADIUS is the standard protocol WiFi hardware uses to ask MyWiFi whether a guest may go online). These aren't shown in the dashboard, so email support@mywifinetworks.com for them before you start.
• A MyWiFi location (one physical venue in MyWiFi, with its own devices, campaigns, and guest data) already created.

Steps

1. In the controller, go to Admin & Services > Services > Hotspot Services (Unleashed) or Services & Profiles > Hotspot Services (ZoneDirector) and create a new Hotspot profile. This is RUCKUS's name for a captive portal, the login window a phone opens automatically when it joins the network.
2. Set the Login Page URL to your MyWiFi splash page URL, and set the Redirect URL to wherever guests should land after logging in.
3. Under Authentication, add an AAA server pointing to MyWiFi's RADIUS server, with the shared secret, port 1812 for authentication and port 1813 for accounting.
4. Add MyWiFi's splash page domain to the Walled Garden list (the short list of domains guests can reach before logging in) on the Hotspot profile.
5. Assign the Hotspot profile to your guest WLAN.
6. In the MyWiFi dashboard, go to Devices and click Add New Device.
7. Select the Location, enter a Device Name, and under Select Your Hardware choose Ruckus. (Don't choose Ruckus SmartZone; that's a different integration.)
8. Enter the MAC Address of the access point that serves guests, then click Confirm Setup. MyWiFi doesn't ask for a controller address or password for ZoneDirector.

Good to know: RUCKUS tells MyWiFi which access point a guest is connected to, and MyWiFi matches that MAC address to the device you added. Guests on an access point whose MAC isn't registered see a generic page instead of your venue's campaign. If the guest WLAN runs on more than one access point, email support@mywifinetworks.com before you roll out.

Related articles

• Set up RUCKUS SmartZone with MyWiFi
• Router & hardware setup overview