Delete a client

What you'll need

• A client you want to remove

Steps

1. From the Clients list, open the delete option on the client you want to remove and confirm — you'll be asked to confirm before anything happens.
2. Unlike locations and devices, deleting a client is a real delete of that client record, not just an inactive/archived flag.
3. Deleting a client also removes its associated app connections, campaign assignments, and location assignments, and any sub-user access tied to it. Those go with the client — they aren't kept around separately.
4. What isn't affected: the locations, campaigns, and devices themselves stay in your account — only their connection to that specific client is removed, not the underlying records.

Best practice: double-check you have the right client before deleting — because the associated access records are removed along with it, this isn't as easily undone as deleting a location or a device.

Related articles

• Manage your clients
• MSP Admin Overview