Set up RUCKUS SmartZone with MyWiFi

Before you roll out: test guest login on one access point first, and email support@mywifinetworks.com before you deploy SmartZone to more venues. We're still confirming that SmartZone guests reach your venue's campaign rather than a generic page.

What you'll need

• Admin access to your on-premises SmartZone controller (vSZ-E, vSZ-H, SZ100, SZ144 or SZ300).
• A SmartZone admin username and password that MyWiFi can use to sign in to the controller's API.
• Firewall access so MyWiFi's servers can reach the controller on port 8443 (HTTPS), where the SmartZone public API runs.
• The zone ID and WLAN ID of the guest WLAN.
• A MyWiFi location (one physical venue in MyWiFi, with its own devices, campaigns, and guest data) already created.
• Your MyWiFi splash page URL and walled-garden domains. Email support@mywifinetworks.com for these if you don't have them.

Steps

1. In SmartZone, create a Hotspot (WISPr) portal profile and set "Redirect unauthenticated user" to your MyWiFi splash page URL (the branded login page guests see).
2. Create or edit your guest WLAN (the WiFi network name guests see when connecting): set its authentication type to Hotspot (WISPr) and attach the portal profile from step 1.
3. Add MyWiFi's domains to the WLAN's Walled Garden (the short list of domains guests can reach before logging in).
4. SSH in to the controller as a superuser and run no encrypt-mac-ip, so the controller sends guest and access point details unencrypted. Without it, MyWiFi can't read them.
5. Make sure port 8443 on the controller is reachable from MyWiFi's servers.
6. In the MyWiFi dashboard, go to Devices and click Add New Device.
7. Select the Location, enter a Device Name, and under Select Your Hardware choose Ruckus SmartZone. (The tile named just Ruckus is for ZoneDirector.)
8. Enter the connection details: the SmartZone admin username and password, the controller URL (for example https://your-controller:8443), the zone ID and the WLAN ID. Then click Confirm Setup.

Best practice: if MyWiFi can't connect to your controller, check first that port 8443 is open to MyWiFi and that the admin account can sign in to the SmartZone web UI.

Related articles

• Set up RUCKUS ZoneDirector with MyWiFi
• Router & hardware setup overview