How many locations and devices can I have?

What you'll need

  • Nothing — this is informational

Steps

  1. Each plan includes a set number of locations and devices:

| Plan | Locations included | Devices included | |---|---|---| | Starter | 1 | 5 | | Connect | 5 | 15 | | Growth | 20 | 60 | | Scale | 100 | 200 | | Summit | 250 | 400 |

  1. Going over your included amount doesn't hard-block you from adding more, in most cases — you're allowed to exceed the included count, and the extra usage is billed as metered overage in arrears (charged after the fact, not upfront).
  2. The one case where you are blocked: a Stripe-billed account with no active subscription. If your subscription has lapsed, you'll need to reactivate it before adding more locations or devices.
  3. If you're not sure which case applies to you, try adding the location or device — if you're blocked, the error will tell you your subscription needs attention rather than that you've hit a limit.

Best practice: if you're consistently running over your plan's included amount, it's usually cheaper to upgrade to the next plan tier than to keep paying metered overage — check your Billing tab's usage history to see which makes sense for you.

Related articles

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.