Delete or disable devices

At some point in time, you may need to disable or delete a device.
Please follow the below steps to find out how.

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Delete a Device

  1. Select Devices from the main menu.
    menu-devices.JPG
  2. Search for the device you want to disable or delete.
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Disable Device

Disabling a device temporarily marks it as inactive. It will not be associated with any location or campaign.

  1. Click the status icon.
    mceclip1.png
  2. Select Yes, Disable.
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Delete device

Deleting a device will completely remove the device from your dashboard; it will be removed from any location and will stop broadcasting the campaign.
  1. Click the trash icon. mceclip3.png
  2. Select Yes, delete.
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Need Help?

If you have any questions, please contact our support team by clicking the support icon located in the bottom right-hand corner of this page.

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