- Active subscription with MyWiFi
- A pre-existing location
Add a device
- Select Devices from the main menu.
- Click Add New Device.
- Select a Location, enter a Device Name, and select your hardware manufacturer.
NOTE: If you're adding a device that you bought from MyWiFi, select Guest Hotspot.
Depending on the manufacturer of your device, you may be asked to choose a Router Model.
The next step will vary between manufacturers. You may be asked for the device's MAC address, an API key, your Username and Password, or other information; for instructions on how to obtain this information, check out our help article specific to your device! Once all fields have been filled, click Proceed.
- Review the device information.
- Click Confirm Setup.
From here, you can choose to add another device or go back to your devices page.
You can find your new device by going back to your devices page!
If your Access Point or Router was purchased locally you will need to flash the firmware.
If you received the router from us, or you're using a cloud controller, our firmware won't be required.
If you have any questions, please contact our support team by clicking the support icon located in the bottom right-hand corner of this page.